Paul’s Perspective:
As Gen Z becomes a larger part of the workforce, adapting work communication styles to their preferences can boost productivity, retention, and engagement—particularly as habits around email differ significantly from previous generations.
Key Points in Article:
- Only 28% of Gen Z respondents regularly check their work emails outside business hours, compared to 49% of older generations.
- 53% of Gen Z find email to be less efficient than messaging apps for internal communication.
- Email subject lines and company branding influence whether Gen Z will open workplace emails.
- Clear, concise messages are highly valued—long or vague emails are often ignored.
Strategic Actions:
- Assess current internal communication channels to identify generational gaps.
- Train teams to write clearer, more concise emails tailored for Gen Z preferences.
- Incorporate messaging apps or collaborative tools favored by younger workers.
- Personalize email content and subject lines to increase engagement with Gen Z employees.
- Encourage work-life balance by respecting Gen Z’s tendency to avoid after-hours email.
Dive deeper > Full Story:
The Bottom Line:
- Gen Z professionals bring unique habits and expectations to email communication at work.
- Understanding these differences can help businesses better engage and support younger employees.
Ready to Explore More?
We work alongside you to navigate generational shifts in workplace communication and help shape a strategy that keeps your business connected and efficient. Let’s discuss how our experience can support your team’s evolving needs.